{"id":3613,"date":"2025-05-19T13:06:53","date_gmt":"2025-05-19T11:06:53","guid":{"rendered":"https:\/\/exceltic.com\/?page_id=3613"},"modified":"2025-05-19T13:06:58","modified_gmt":"2025-05-19T11:06:58","slug":"quality-policy","status":"publish","type":"page","link":"https:\/\/exceltic.serquo.com\/en\/quality-policy\/","title":{"rendered":"Quality Policy"},"content":{"rendered":"<p class=\"has-medium-font-size\">The Directorate of <strong>EXCELTIC<\/strong> in its desire to guarantee service provision and to offer its customers an increasingly better quality of service and products in its activities:<\/p>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\"><br>\"<strong>TECHNICAL ASSISTANCE ENGINEERING SERVICES AND DEVELOPMENT OF TECHNOLOGICAL PROJECTS\".<\/strong> <\/p>\n\n\n\n<p class=\"has-medium-font-size\">It has established this Quality Policy, supported by its Strategic Management and based on the utmost respect for equal opportunities between genders: EXCELTIC is a consolidated company at European level that seeks to bring new quality paradigms to the sectors in which it operates. EXCELTIC has always demonstrated its concern and dedication to offering the best service to its clients. This has been achieved thanks to a policy committed to quality and excellence, always providing the appropriate means for the construction of an ideal environment where creativity, talent, diversity and equality come together. EXCELTIC's Quality policy, in accordance with the UNE-EN-ISO 9001 Standard, is based on the following principles\/commitments:<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><br>Commitment to all our employees, fostering a corporate culture based on a good working environment, promoting equality, non-discrimination and mutual respect, teamwork, integrity and proactive and participative management of all staff.<br><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Commitment to comply with all the requirements of the Integrated Management Systems and all the requirements applicable to our activity (legal and regulatory) according to the UNE EN ISO 9001 standard.<br><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Commitment to continuous improvement of the Integrated Management System, in order to improve its performance.<br><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Commitment to efficiently control all processes and their possible effects on the Quality of our service, with special emphasis on:<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><br>             \u25aa Customer relations<br>             Quality of service and a high degree of customisation to the needs of our customers.<br>             \u25aa Meeting delivery deadlines<br><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Commitment to define the quality policy of our organisation, promoting its knowledge, understanding and application by the organisation's personnel.<br><\/p>\n\n\n\n<p class=\"has-medium-font-size\">\u2713 Commitment to promote staff involvement and awareness through continuous training of its workers, so that the principle of \"Quality is Everybody's Business\" is assumed by the staff.<br><\/p>\n\n\n\n<p class=\"has-medium-font-size\">Commitment to equal opportunities, through plans and actions that contribute to eradicating differences between women and men, in all processes of our value chain, from the selection and recruitment of our staff, to access to training, wage policy and working conditions.<\/p>\n\n\n\n<p class=\"has-medium-font-size\"><br>This policy provides a frame of reference for the establishment of objectives focused on continuous improvement and customer satisfaction. EXCELTIC's management will have sufficient means and will provide its employees with sufficient resources for its fulfilment.<\/p>\n\n\n\n<p class=\"has-small-font-size\"><br>    In Madrid, 25 February 2025<br>    Mr.<strong> Jos\u00e9 Antonio Su\u00e1rez <\/strong>and D. <strong>Eduardo Requejo<\/strong><br>    EXCELTIC General Management<\/p>\n\n\n\n<p class=\"has-small-font-size\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-e0659f76 wp-block-columns-is-layout-flex\" style=\"padding-top:50px\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0px;flex-basis:120px\">\n<figure class=\"wp-block-image aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"530\" height=\"925\" src=\"https:\/\/exceltic.com\/wp-content\/uploads\/2022\/08\/ISO_9001_RGB.png\" alt=\"\" class=\"wp-image-2029\" style=\"width:99px;height:172px\" srcset=\"https:\/\/exceltic.serquo.com\/wp-content\/uploads\/2022\/08\/ISO_9001_RGB.png 530w, https:\/\/exceltic.serquo.com\/wp-content\/uploads\/2022\/08\/ISO_9001_RGB-172x300.png 172w, https:\/\/exceltic.serquo.com\/wp-content\/uploads\/2022\/08\/ISO_9001_RGB-7x12.png 7w\" sizes=\"auto, (max-width: 530px) 100vw, 530px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p><strong>EXCELTIC S.L. holds the Quality Management System certificate under the UNE-EN ISO 9001:2015 Standard for the activity of:&nbsp;<\/strong>Technical Assistance Engineering Services and Development of Technology Projects<\/p>\n\n\n\n<p>Last updated: 20 December 2021<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>The Management of EXCELTIC in its desire to guarantee the provision of the service and to offer its clients a service and products with better quality every day in its activities of: \"TECHNICAL ASSISTANCE ENGINEERING SERVICES AND DEVELOPMENT OF TECHNOLOGICAL PROJECTS\" has established the present Quality Policy, supported by its Strategic Management and its [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"politica-de-calidad-2","meta":{"footnotes":""},"class_list":["post-3613","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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